Official guide📌 Pinned

Account: signing in by link, password, Google or Facebook; changing language; deleting your account

CarnadoCarnado team

An account is free. Searching without a daily limit, having alerts, saving a checklist from a viewing or writing in the forum is only possible with one. Signing in is on the page Sign in and supports four methods that you can mix as you like. An account is always tied to an e-mail address.

By e-mail link. You enter your e-mail and we send you a sign-in link. It is valid for 24 hours and can be used only once. If it doesn't arrive, check the spam folder or request a new one in a moment. You don't need a password for it.

By password. When you register you can choose a password straight away (at least 8 characters), or set one at any time later on the page Account password, which is also available from the account menu. Signing in by link, Google and Facebook keeps working. A forgotten password is solved with a link sent to your e-mail. After you click it you are signed in and can set a new one. If you try to sign in with a password to an account that has none, the app tells you to use the link.

Google and Facebook. The buttons Continue with Google and Continue with Facebook sign you in with the account you already have there. If the e-mail is the same as on your existing Carnado account, you get into the same account.

Confirmed e-mail. When you register with a password, we send you a link to confirm your e-mail. A confirmed account sees more results in search and only it can write in the forum. Signing in by link, Google or Facebook confirms the e-mail by itself.

Language. You switch the site language in the header. Carnado is available in Czech, Slovak, Polish, German, English, French and Ukrainian. When you are signed in, we remember the language and your e-mails (alerts, sign-in links) arrive in it.

Account overview. On the page My account you see your plan, credits, alerts and the referral link. If you have a subscription, you open the portal for managing payments, cards and invoices from there.

Deleting your account. We don't have a self-service button yet. Write from your account's e-mail to ahoj@carnado.eu and we will delete the account. We remove personal data, alerts, your own ads and the checklist. If you bought anything from us, we must keep accounting documents by law, so we only anonymise the account. Forum posts stay, but instead of your nickname they show Deleted account, so that threads don't lose their meaning. If you want specific posts deleted too, say so in the e-mail. Details of your rights are in the Privacy policy.

Blocked account. If you see when signing in that your account is blocked and you think it is a mistake, write to ahoj@carnado.eu.

Can't sign in, or do you have two accounts you want to merge? Describe it here (without passwords or full e-mail addresses), or send us an e-mail.

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