FAQ
Frequently asked questions
Not sure how Carnado works? Here are the answers to the questions we get asked most often.
What is Carnado?
Carnado is a used car meta search engine. We search many European car marketplaces at once and show the results in one place. When you click a listing, we send you straight to the original source — you don’t sell or buy anything through us.
Do you host the listings yourselves?
No. We aggregate metadata from partner sources and link to the original listing. Photos and details are always loaded from the original seller or we redirect you to their page. We don’t store or publish content that isn’t ours without the source’s permission.
Is Carnado free?
Yes, searching is completely free for buyers. The basic version of Carnado is funded through partnership agreements with our data sources. Premium features we plan to add in future may be paid — we will always announce this in advance.
Where does the vehicle data come from?
We source data from public listing portals and through direct partnerships with car dealers. Every search result clearly shows which source it comes from. We aim to cover as much of the European market as possible and keep adding new partners.
How often are listings updated?
We sync most sources several times a day. For active partners the data is usually no more than a few hours old. Even so, a car may already have been sold at the source — so we always recommend checking that the listing is still live on the seller’s page.
Can I buy or sell a car through Carnado?
No direct sales or purchases happen through Carnado — we are a search engine, not a marketplace. When you buy, we connect you with the seller. When you sell, we offer guides and help with listing your car on established platforms — see the Sell a car section.
How do I report an incorrect or outdated listing?
E-mail us at ahoj@carnado.eu with a link to the listing and a description of the problem. We review every reported listing and, if necessary, temporarily hide or flag it until the source updates its data.
Does Carnado work for countries other than the Czech Republic?
Carnado covers the whole European market. At this stage our coverage is strongest in the Czech Republic and neighbouring countries. We are steadily adding sources with listings from Slovakia, Germany, Austria and other EU countries.
Do you process my personal data?
We don’t ask for any personal data when you simply search. If you write to us via the contact form, we process your e-mail address and message solely to handle your enquiry. You’ll find the details in our Privacy policy.
How can I hear about news and new features?
Follow our blog, or leave us your e-mail on the custom plate configurator page or via the contact form. We only send news when there is something to announce — no needless spam.